The second-hand marketplace Shoppers Share Displeasure Over Sizing Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

This online marketplace has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.

Digital Channels Response

Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.

The company said the revised method more closely matches similar services.

The platform has recommended to review their products and adjust the sizing manually when needed, resulting in member annoyance.

Size Classification Changes

Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.

Member Experiences

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Required Changes

A different user, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.

Michael Graham
Michael Graham

A tech enthusiast and digital strategist with over a decade of experience in analyzing emerging technologies and their impact on daily life.